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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
From the ass thank you!
Really comfortable pillow. Inside the molded foam type memoryfoam in the case. The lining is made of three-dimensional fabric, you can shoot for cleaning.
The store gave a track that was tracked to the most post office in the city of receiving the goods. The parcel came within a month. It was packed in a large cellophane envelope, the feather folded in half. But after unpacking, she took her form. I'm using it to ride an atobus on a driver's seat. Since the native seat has been asking over the years and became tough, it felt all uneven and it was given in the back. Thanks to this pillow, it began to sit much softer. So I recommend all the goods and the seller.
I bought 4 pieces for myself and for gifts. With a coupon and discounts came out on 1200. Although all the reviews are good, but there was some mistrust. But the pillows were really comfortable. What else I liked is a cut. Thanks to it, it is easy to fold and carry in a backpack. And on the pillow it is very convenient to lie, if you fold in half and put under your head.
Nancy and fast, thank you!
In the RND the order came in a month. Good thing
I like the article is very good
The pillow is excellent. Prodovets recommend. ++
Excellent comfortable podposhnik, purchase is satisfied.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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